Protecting the privacy and confidentiality of our patients is a fundamental part of the care we provide. We understand that personal and health information is highly sensitive and are committed to managing all information responsibly, securely and in accordance with Australian privacy legislation. Our doctors, nurses, allied health providers and administration team are trained to handle patient information professionally, with access restricted to authorised personnel where appropriate. Through secure systems, responsible information management and prompt responses to privacy enquiries, we aim to ensure every patient can feel confident that their personal information is protected throughout every stage of their healthcare journey. To provide safe, effective and personalised healthcare services, Oakden Medical Centre may collect a range of personal and health information relevant to your care. This may include contact details, date of birth, Medicare and health fund information, emergency contacts, medical history, medications, test results, specialist reports and other healthcare records. Maintaining accurate and up-to-date information helps our healthcare team deliver coordinated care, support informed clinical decision-making and provide continuity of care, ensuring patients receive the highest standard of healthcare and support.